This module is designed to help you answer commonly asked questions at the desk the first few weeks of classes.
After completing this module, you will be able to...
Need help or have a question? Contact Claire Bowling (firstname.lastname@example.org).
Patrons (what we call library users) often approach the desk asking for a staff member's contact information. Browse each of the staff directories to familiarize yourself with finding a staff member's job title, office location, email, and phone number.
Use the staff directories to answer...
Note: Do not share contact information of other student employees, including another student's work schedule. We want to keep each student safe and respect their right to privacy.
A liaison librarian is a librarian who is an expert researcher in a particular field. Each major and department on campus has an attached liaison librarian who is available for referrals.
Use the liaison librarian list to connect students to the expert research in their major/department...
Patron: "Hello! I am a graduate student in the social work program and I need to find resources for my paper."
You: "I will help get you started in the social work databases, but I would recommend scheduling a research consultation with our liaison librarian, Anne Marie Gruber. She is an expert researcher in the field of social work."
Respond to one of the following questions in the Padlet. Include your name and unit in the Title section. You may also include a work appropriate GIF of a favorite animal, character, or anything else which brings you joy! Comments are optional, but encouraged :)
New to Padlet? Step-by-step instructions, including how to add a GIF.