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Assessment (Internal Use Only)

Assessment vs. Evaluation

Outcomes-Based Assessment

"Rather than calculating inputs and outputs, outcomes-based assessment models focus on the end result of providing a resource or service." (Fleming-May & Mays, 2021, p. 92)

"An outcome is a specific benefit from a library program/service that can be quantitative or qualitative and is expressed as changes an individual perceived in themselves." (Project Outcome101, What is an outcome?, 00:04:05) For example, patrons learn something new ("knowledge") about using digital resources, gain "confidence" on using digital resources, change their behavior by applying new knowledge gained to their projects, and increase awareness of library resources and services (Project Outcome, Introduction to Project Outcome, 00:00:37).

General, Primary Goals

  • Supporting the campus mission
  • Affirming students' abilities
  • Identifying efficiencies
  • Connecting projects across departments
  • Celebrating successful efforts

Source: Parnell, A. (2021). You are a data person: Strategies for using analytics on campus. Stylus Publishing.

Three Types of Goals in Using Data

  • Needs: Gaps between current and desired programs, resources, or services
  • Process (Efficiency & Effectiveness): How programs, resources, policies, or services are delivered for the purpose of improving efficiency or effectiveness or the extent to which a practice is resulting in an optimal use of personnel or financial resources
  • Outcomes: The results of a program, resource, policy, or a service

Source: Parnell, A. (2021). You are a data person: Strategies for using analytics on campus. Stylus Publishing.

 

Components of the data identify framework

  • Curiosity and Inquiry: Ability to formulate and ask clear questions
  • Research and Analysis: Ability to select and use appropriate methodologies 
  • Communication and Consultation: Ability to clearly discuss findings with multiple audiences
  • Campus Context: Knowledge of current issues and trends within the institution
  • Industry Context: Knowledge of current issues and trends in higher education
  • Strategy and Planning: Ability to select and execute a source of action

Source: Parnell, A. (2021). You are a data person: Strategies for using analytics on campus. Stylus Publishing.

Types of Data Available to Policymakers

Type of Analysis Descriptive Diagnostic Real-Time Predictive Prescriptive
Action Reporting Analysis Monitoring Forecasting Impact
Key Questions What happened? Why did it happen? What is happening? What will happen? What should be done?

Source: Parnell, A. (2021). You are a data person: Strategies for using analytics on campus. Stylus Publishing